Terms and Conditions of Ticket Purchase
Before purchasing tickets, carefully review your event and seat selection.
Tickets can only be refunded in the event that the performance is canceled. The Box Office does not refund or exchange purchased tickets. This includes refunds and exchanges for lost, stolen, damaged or destroyed tickets. You may ask the Box Office to resell tickets but we cannot guarantee a resale and we reserve the right to sell remaining tickets before returned tickets.
Resale of tickets for profit or commercial gain makes the ticket void.
All ticket discounts (including promotional tickets) are subject to limited availability and at the discretion of the Box Office.
Rules of Admission
A valid ticket is required and must be presented to enter the event venue.
We reserve the right to refuse admission to the venue in reasonable circumstances or to request any ticket holder to leave the venue and we may take appropriate action to enforce this right.
If you arrive later than the advertised start time or you need to leave the venue for any reason, you may be asked to wait until a suitable break in the performance before you can take your seat.
To ensure our audience safety we may conduct security searches, including searching your bag before entering the venue.
In the event of a canceled event or an event that has to be abandoned part way through, we will not be liable for additional travel or accommodation expenses.
On rare occasions the event venue and/or public areas may be filmed, sound recorded or photographed. Buying a ticket affirms your consent to the filming, sound recording and/or photography of yourself as a member of the audience and to possible subsequent broadcasts/publication.
We cannot be held responsible for the loss or damage to your personal property at the venue.
The unauthorized use of cameras, video or audio recording is strictly prohibited.
Mobile phones, pagers and other electronic devices which emit sound or light must be turned off or silenced during the event.
All children must be old enough to occupy their own seats and have a valid ticket to be admitted to the venue. Babes in arms are not admitted to the venue.
Strobe lighting, smoke effects (including smoking on stage), loud bangs and gunshots are sometimes
used in productions. As feasible, use of such devices will be posted in advance. Contact the Box Office for further details.
For Health & Safety reasons, wheelchair users are not permitted to transfer into fixed seating. For
wheelchair seating, contact the Box Office.
Food and drinks are not permitted in the Besse Center Theater. Food and drink may be permitted in
other venues. Contact the Box Office for the policy for specific events.