Heidi Charon

Retention Program Manager

Heidi Charon

Heidi Charon is the Retention Program Manager at Bay College. She earned her Associate of Arts degree from Bay in 2010. She then went on to complete her Bachelor of Arts Degree in English from the University of Illinois at Springfield and her Master’s Degree in Education from Northcentral University. Heidi began her employment at Bay College in 2009 as a tutor and Supplemental Instruction Leader and has held several other roles in Academic Support before becoming the Retention Program Manager. Over the last twelve years of working at the college, she has focused on increasing student success and retention through her work with Bay's academic support programs like tutoring, Supplemental Instruction, early alert and intervention, mindset and co-advising. Charon was hired as the first-ever Head Softball Coach at Bay College in December of 2017 and served in that role until October of 2021.

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